How it works
A simple method, repeated without slips
The difference between reliable cleaning and pot-luck cleaning is the process. Here's ours, from request to rating.
The four steps
- 01
You request
Send the quote request with your address or zone, the type of service and the frequency. You get a plan and a clear price, usually the same working day.
- 02
We match a cleaner in your zone
Coordination picks a cleaner who already works in your neighbourhood. Less travel means a less rushed schedule and the same person repeating the visit.
- 03
The clean happens
On the day and in the window we agreed. For AL turnovers, with per-room photos at the end; for homes, with your preferences already known.
- 04
You rate it
Give your rating and leave notes. Coordination reviews every rating and adjusts the service — that's quality control closing the loop.
Why coordination matters
Scheduling by zone
Each cleaner works a set of neighbourhoods. Less time spent travelling, more slack in the schedule, and someone nearby whenever a backup is needed.
One person accountable for quality
The founder follows the requests, the ratings and the cases that go less well. It isn't an anonymous call centre — there's a name on the other side.
Independent cleaners, one shared standard
On-site work is done by independent cleaning contractors. FreshTurn sets the standard, handles the client relationship and makes sure it's met.
Does this work for you?
Start with the quote request. No commitment and no online payment.